Refund Policy
Return & Refund Policy (30-Day Happiness Guarantee)
We stand behind our Purple Smile Corrector 100%. If you are not completely satisfied with your results after 30 days of consistent use, we will make it right.
How to Request a Refund To start a refund or return request, please contact us at support@surrealsmiles.shop.
Because our product is a personal care item, we do not force you to go through a complicated return process or mail back a used bottle just to get your money back. Simply reach out to our support team with your order number and your feedback, and we will process your refund hassle-free.
Refund Processing Once you reach out and your refund is initiated, you will be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
Damages and Issues Please inspect your order upon reception. If the item is defective, damaged during USPS transit, or if you receive the wrong item, contact us immediately at support@surrealsmiles.shop so we can make it right and send a replacement out to you.
If more than 15 business days have passed since your refund was processed, please contact us at support@surrealsmiles.shop.